Frequently Asked Questions

How do I book a blood test?

You can book a blood test directly through our app by selecting the test you need, choosing a convenient time, and providing your address for home collection.

Do I need to fast before my blood test?

Some tests, such as fasting blood sugar or lipid panels, require fasting for 8-12 hours. We will inform you in the app if your specific test requires fasting.

When will I get my results?

Most routine blood test results are available within 24-48 hours. You will receive a notification on the app as soon as your results are ready to be viewed.

Are my test results kept private?

Yes, your privacy is our top priority. All test results are securely encrypted and can only be accessed by you and the medical professionals directly involved in your care.